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Terms and Conditions

Last Updated: 12/5/2025

These Terms & Conditions (“Terms”) govern the use of the website, software, and services provided by Kyewb (“we,” “us,” or “our”). By accessing or using our Services, you agree to these Terms.


1. Use of Services

You must:

Be at least 18 years old

Provide accurate information during sign-up

Not misuse, hack, or disrupt the Services

Use the Services only for lawful business purposes

We reserve the right to suspend or terminate accounts that violate these terms.


2. Account Registration

You are responsible for:

Maintaining the confidentiality of your login credentials

Ensuring integrations (e.g., GoHighLevel) are authorized

All activity that occurs under your account

If you suspect unauthorized access, notify [email protected] immediately.


3. Subscription & Payment

Subscription fees are billed automatically based on your selected plan.

Fees are non-refundable unless required by law.

Cancelations take effect at the end of the current billing cycle.

Failure to pay may result in suspension of Services.

Third-party payment processors may have their own terms, which you agree to by using them.


4. Use of AI Chatbots & Automations

By using our AI chatbot or voice agent features, you understand:

AI responses may not be perfect and may require client review.

You are responsible for ensuring compliance with industry regulations (e.g., HIPAA, TCPA, GDPR).

Our system processes contact data solely to execute automations configured by you.

You agree not to use our Services for harmful, abusive, or misleading behavior.


5. Integrations with GoHighLevel and Other Platforms

Our platform interacts with APIs such as GoHighLevel to:

Update contacts

Trigger workflows

Book appointments

Send messages

Sync data

You authorize these actions when connecting your account.

We are not responsible for downtime or errors caused by third-party platforms.


6. Intellectual Property

All:

Software

Designs

Prompts

Workflows

Branding
are owned by Kyewb

You may not copy, resell, or redistribute our platform or proprietary materials without permission.


7. Limitation of Liability

To the fullest extent permitted by law:

We are not liable for indirect, incidental, or consequential damages.

Our total liability for any claim shall not exceed the amount paid in the past 90 days.

Use of our Services is at your own risk.


8. No Guarantees

We do not guarantee:

Specific financial outcomes

Lead volume

Appointment volume

AI accuracy

Platform uptime

You understand results vary based on implementation and industry factors.


9. Termination

We may suspend or terminate your account if:

Payment fails

Abuse or misuse is detected

You violate these Terms

You may cancel anytime, effective end of billing cycle.


10. Governing Law

These Terms are governed by the laws of Tennessee, without regard to conflict of law principles.


11. Contact Information

For questions about these Terms, contact:
[email protected]

Compared to Other Platforms

Replace Them All With Kyewb

All your chat, voice, and automation tools in one place.

Go live in 48 hours | Cancel anytime

PRICING

Simple Plans That Pay for Themselves

Choose the AI plan that fits your business. Go live in 48 hours.

Chat Agent

  • Unlimited chats & leads

  • Real-time summaries to inbox

  • 1-line website install

  • Go live in 48 hours

  • Custom tone + business training

$97/m

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Voice Agent

  • Answers calls after hours

  • 500 min included, then $0.10/min

  • Qualifies & routes calls

  • Instant call summaries

  • Easy phone system connection

$197/m

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Kyewb Complete

  • Everything in Chat + Voice

  • Unified reporting dashboard

  • Priority onboarding

  • Full-coverage automation

  • Smart lead tracking & alerts

$249/m

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TESTIMONIALS

See What Others Are Saying

Local business owners are turning missed calls into new customers with Kyewb.

Dr. Jenna Lawson | Dental Studio

“Kyewb paid for itself in the first week. We haven’t missed a single lead since.”

Marce Rivera | AutoCare Plus

“We capture every inquiry now. It’s like having a 24/7 receptionist without the cost.”

STILL HAVE quESTIONS? WE GOT ANSwERS!

Frequently Asked Questions

How does it know what to say about my business?

When you sign up, Kyewb scans your website and business info to train your AI agent on your services, hours, and tone.

What happens after someone chats or calls?

You’ll get a summary with their name, contact info, and what they needed sent instantly to your inbox.

Does this replace my front desk or receptionist?

No it simply covers you when your team’s busy or after hours, so every customer gets a response.

Can it handle weekends or holidays?

Yes. Your AI chat and voice agents are always available 24/7.

Is it hard to install?

Not at all. The chat agent takes one line of code, and we’ll walk you through connecting the voice system.

Is my customer data safe?

100%. All data stays private to your business, encrypted, and HIPAA-compliant.

How long does it take to go live?

Within 48 hours of signing up your agents are built and ready to respond.

Go live in 48 hours | Cancel anytime

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